Wednesday, July 24, 2019

The Courage To Listen Not Defend

A  L  O  H  A !

 Do you want to be "right" 
or be effective?  



















You can be technically correct, 
but the person you argue with 
is telling you something valuable.  













They are telling you what is 
Emotionally True to them, 
what matters most to them.  



















They are telling you exactly 
what you need to understand, 
in order to forge an agreement.











Can we even really hear 
each other anymore?


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